TERM OF US
Thanks very much for choosing us! Please read the following carefully
The Indonesian system of services and products sometimes differs to that in your home country. We strongly suggest you read the following carefully:
Travel in Indonesia : Peucang Island Eco Resort operates in regions where standards of accommodation, transport and services might not be those you would normally expect. However we strive, with all due care and skill, to provide the best services for our tourists. Travelling in Indonesia requires flexibility, patience, broad-mindedness, good humour.
Travel Insurance : We strongly advise you to get travel insurance that covers accidents, medical expenses and emergency repatriation, including rescue and air ambulance. We also recommend that it covers cancellations and loss of luggage. Please forward a copy/ policy number to our offices.
Risk :By booking any of our jungle adventure trips. You assume the risks associated with them about any epidemic or sickness that may occur. For these Peucang Island Eco Resort accepts no responsibility.
Sending your personal details for booking: We need the following information:
Date of birth:
Deposit & Final Payment
A deposit of 50% from the total package price is required at the time of your booking. The balance of your tour price completing full payment must reach Peucang Island Eco Resort no later than 30 days prior to the commenced of your tour. If for any reason your balance payment is not received by us by the due date, as set out above, we reserve the right to treat your booking as cancelled and apply the appropriate cancellation changes.
How to Book:
Please fill the on line contact form with detail information - Complete booking form
Late Bookings :
Bookings may be accepted up to 7 days prior to a tour departure but will be subject to availability of accommodation, flight and may be subject to the payment.
Should you, or a member of your party, be forced to cancel, you must advise us or our agent in writing, and cancellation is not effective until we receive this letter. If you cancel at anytime prior to departure the cancellation fee will be US$50 per person plus any other charges made by hotels, tours, transportation and flights. If cancellation is made within 21 days of departure, the fee will be 25% of the cost of the package fare..
After receiving our official confirmation of your tour, any change of tour, departure date, hotel, type of room, substitution or reduction of passengers names, will incur a US$50.00 amendment fee per booking file.
No refunds on unused services.
Booking arrangements :
All booking arrangements are to be made through Peucang Island Eco Resort A firm contract will exist between your self and Peucang Island Eco Resort The contract will be governed by and subject to the terms & conditions and the general information contained in this site. No variation of the tour conditions shall be of any effect unless made in writing and with the authority of Peucang Island Eco Resort.
Travel Documents :
Each person shall be responsible for obtaining the appropriate visa (s) and carry a valid passport at all times. All travelers to Indonesia must be in possession of passport valid at least six months after date of arrival. Please note that passport and visa requirements are not our responsibility or that of your agent.
Not Included in the Package Fare :
Charges for passports, inoculations, excess baggage charges, accident and baggage insurance, items of personal nature such as beverages, laundry service, tips and gratuities and more...
Our Responsibility :
We always do our best to make sure your tour arrangements are satisfactory and we accept liability for, but only to the extent of, any loss or damage sustained by you as a result of our negligence or that of our employees or agents. However, we can not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those airlines, coach operators, hoteliers, or other persons providing service in connection with your holiday pursuant to a contract between themselves and yourself (which may be evidenced in writing by the issue of a ticket , voucher, coupon or the like) and over whom we have no direct and exclusive control. We do not accept any liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force major or other events which are beyond our control or which are not preventable by reasonable diligence on our part, including but not limit to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of government or of any authorities, accidents to or failure of machinery or equipment of industrial action (whether or not involving our employees, and even though such action may be settled by acceding to the demands of a labor group)